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Conversations

Recent Conversations
Conversations 1 - 20 of 4326
Photo of Brian Hughes
Phone dialing numbers by itself
I have Polycom phones that are self-dialing clients and intercoms. This is very aggravating as this process never stops. Client and cus...
  • 2 me toos
  • 17 replies
  • Question
  • Answered
Photo of Natasha Parker
Glip Question: Add/Save Contact within Glip?
When receiving a SMS text in Glip from an external contact, is there then a way to then create or name a contact in Glip so it shows the ...
  • 16 me toos
  • 6 replies
  • Idea
Photo of Nate Pickles
Sync/View Gmail contacts in Glip
Add feature to sync / view Gmail contacts in Glip like you can with the Ring Central Phone app. It's frustrating seeing a bunch of phone ...
  • 6 me toos
  • 3 replies
  • Idea
Photo of Manuel Ramirez
Add/Access Contacts from Glip App.
  • 3 me toos
  • 3 replies
  • Idea
Photo of rmarthur
Make RingCentral mobile app compatible with Android Auto and CarPlay
I'm in the US, using RingCentral Office.I just bought a 2018 vehicle with the ability to use Android Auto (Apple has a similar feature fo...
  • 2 me toos
  • 0 replies
  • Idea
Photo of ACCOUNT
Desktop App - Text Inbox Request for Unread and Archive options
1. US2. SalesDesktop App - Text Inbox Requests1. Ability to mark texts as unread in the Desktop App. (not just the phone app)2. Unread te...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Judith Colon
Phantom Calls
I receive phantom calls all the time!! It's annoying and my IT tech didn't know how to help me with this!. I have 1,850 "missed" calls. P...
  • 1 me too
  • 12 replies
  • Question
  • Answered
Photo of Angel Anderson
System provided unique identifier
I'd like for the system to provide a unique identifier to both the caller and the staff receiving the call so recordings can be more quic...
  • 1 me too
  • 0 replies
  • Idea
Photo of Peoples Grower
Mark sms message thread by color
1. US2. Call Center3. It would great to be able to highlight messages with selection of colors. Lets say we have multiple customers texti...
  • 2 me toos
  • 0 replies
  • Idea
Photo of John Andrews
outlook plugin not installed on MacOS
Account Type: US After updating to MacOS Mojave (v10.14.2) a previous installation of the RingCentral Plugin for Outlook is no longer av...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Mark Ayotte
Cannot dial outlook contact sync over with extension
When I dial a contact that is synced in with an extension from my mobile app or softphone it will not work.  In outlook extensions are st...
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged
Photo of Ryan
Polycom VVX 311 Forwarding button missing when hitting the home button
looking for the forward button on Polycom VVX 311 and it is not there.  Where can this be enabled?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Mike Russell
we are moving to a new location
Can we keep our number?  We may be moving either down the street or to another zip  about 15 miles away does that matter?
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of J_S
Flip a RingCentral Meeting phone call to the desk phone
We routinely use RingCentral Meetings for calls, and we also use our desk phones. We do not use the "Computer Audio" feature of RC Meetin...
  • J_S, 1 day ago

  • 1 me too
  • 0 replies
  • Idea
Photo of Mary Jane Adlao
One push button to Park a call, regardless if it's a Public or Private Parking.
Knowing that there are ways on how to park a call (for Private and Public Parking), it would be better if there is a specific button to p...
  • 1 me too
  • 1 reply
  • Idea
Photo of Bryce Reem
The ability to mass text on the RingCentral App.
1. U.S. & Canada  2. Financial Newsletter  3. The ability to mass text 250-500 clients. 4. We'd be sending a text to clients who are on a...
  • 1 me too
  • 0 replies
  • Idea
Photo of Lisa Friedman
Change Columns in Personal Contacts
We are a US account using RingCentral for our newly established sales office.  We currently have 4 primary users.  I'd like to see flexib...
  • 5 me toos
  • 2 replies
  • Idea
Photo of Jeffrey Schoen
Customize Columns in Personal Contacts List
In my Personal Contacts list, there are headings/columns I don't need (such as Fax Number; almost nobody I communicate with uses fax anym...
  • 1 me too
  • 0 replies
  • Idea
Photo of Aaron
Call Queue name on screen - show called extension
I have multiple call groups, and they go to some overlapping people. I would like the phone to show which extension was dialed to the cal...
  • 101 me toos
  • 41 replies
  • Idea
  • Under Consideration
Photo of Catrin
Call Queue: Ability for Admin/Queue manager to log user in/out of queue
It would be helpful to allow an Admin to log an absent user out from a queue if they forgot to log out.
  • 58 me toos
  • 22 replies
  • Idea