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Conversations

Recent Conversations
Conversations 1 - 20 of 3760
Photo of Matt Auker
How do we add a billing user or technical user with out adding them as a RC user on our account?
  • 1 me too
  • 3 replies
  • Question
  • In Progress
Photo of Joe
RingCentral Rooms and sharing using HDMI
According to the feature list and getting started/user guide, RingCentral Rooms supports sharing over HDMI. However, in none of the docum...
  • 1 me too
  • 11 replies
  • Question
  • Answered
Photo of Ross Randall Recoter
To have new extensions default to have their automatic call recording turned on
To help our Product Team understand your request and assure it gets more consideration, please include the following details in your requ...
  • 1 me too
  • 0 replies
  • Idea
Photo of Natalie Carboni
Introducing the RingCentral Application
Your single place to call, message, and collaborate!  We’ve made it easier to work the way you want to work, anywhere and on any device...
  • 7 me toos
  • 25 replies
  • Article
Photo of Tony Orton
Show Name (first and last) AND!! Company info when customer calls in on desktop app
I have 1000+ contacts in my outlook system. A lot of my contacts have the same first and last name. When I want to call them or when they...
  • 1 me too
  • 1 reply
  • Idea
Photo of Laura Smoke
What happened to RingCentral? I can't find anything telephone related.
I logged into RingCentral and all of the telephone related settings have disappeared.  Is there an FAQ for accessing voice messages, faxe...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of Brad - CompuSave
Send & Receive SMS with Call Queue Group Direct Number
We are using the Office Premium plan in Canada.  We sell office products as well as provide computer technical support and more and more ...
  • 16 me toos
  • 3 replies
  • Idea
Photo of Cecile Glassy
Service Web - add six digit numerical field for Employee ID#
USA-based acct | 2287 Users | 3800 DID lines | 28 sites | all Polycom VVX500 phone handsets 2018-08-15 We have thousands of users and are...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Malky Goldberg
How do I connect my headset to Glip?
I don't see anywhere on the Glip app somewhere to connect my headset as the sound and microphone option as I have on my Phone app. Any a...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of Debbie Miyahara
Glip created a new profile for me when I set up the desktop app. How do I go back to being me? :)
I set up Glip on my phone and from the web on my desktop. Created a profile ... uploaded a picture ... tested it, set up a group. Then to...
  • 1 me too
  • 0 replies
  • Question
Photo of Bryan G
Cisco SPA303 phones dropping registration after migrating from Office@Hand to Ringcentral
Hi community, I'm hoping I can get somewhere here as I've been unable to work through this with tier 1 & 2 support. My company migrated f...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of Rick Cruz
Template: Set Outbound Caller ID to be the User's Direct Dial Number
In an effort to reduce the call volume hitting our receptionist desks, we are encouraging our users to begin publishing their DID numbers...
  • 35 me toos
  • 28 replies
  • Idea
Photo of william.rush
We have too many incoming calls and need help managing better
Call volume is up and that is good but we miss many calls.  We are in US. How can RC be designed better so some calls are directed to ans...
  • 1 me too
  • 5 replies
  • Question
  • In Progress
Photo of Rob Anglin
Promotion to Conference: need option to turn off audio prompts
We are a US-based investment firm that very recently migrated to RingCentral from an on-premise PBX. Our executives' calls are handled by...
  • 4 me toos
  • 3 replies
  • Idea
Photo of E. M Scott
Control ring order of Desktop App and Mobile App.
Or allow us to customize the order we want our devices to be used in. Why is  user, call handling and forwarding so the "softphone and ...
  • 265 me toos
  • 67 replies
  • Idea
Photo of Jonathan Lodato
ScreenSplitting for ipad app
So I am using my ipad pro because its convient and easy to carry around to work anywhere. The mobile app works fine and my CRM system is ...
  • 1 me too
  • 0 replies
  • Idea
Photo of HARE
RCFax with our Xerox Workcentres
We have multiple Xerox Copiers that have the ability to fax to a fax server (internet fax)  But I have no idea how to set that up through...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of ARAKELIAN
Transferring Calls from Call Queue
Whenever an extension answers a call originating from a call queue and then transfers it to another extension, it rings the extension use...
  • 2 me toos
  • 2 replies
  • Question
  • Acknowledged
Photo of Dave Ptasienski
Users in India
I need to add a user in India; when will India be supported by RingCentral?
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Natasha Parker
Glip Question: Add/Save Contact within Glip?
When receiving a SMS text in Glip from an external contact, is there then a way to then create or name a contact in Glip so it shows the ...
  • 8 me toos
  • 3 replies
  • Idea