Force Restart of Polycom Desk Phone if Internet Drops?
Although rare, there are times when our internet connection drops for a short period. The problem is, when it comes back online we almost...
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Call recording: turn off automatic recording on per call basis
It would be really great to be able to turn off call recording on a per call basis. For example when we are phoning banks and credit card...
One push button to Park a call, regardless if it's a Public or Private Parking.
Knowing that there are ways on how to park a call (for Private and Public Parking), it would be better if there is a specific button to p...
what happened to red color option for the circle to the left of each name?
I picked custom colors for groups to quickly identify them. Now the color is blue and red option is gone. How do i fix this??? US based ...
RingCentral Meetings: Custom Screen
I think it would be great to have the ability to add a custom image to the video conference screen for waiting attendees to view versus a...
Netgear R7000 router issue with lost phone registration
Related to ticket: 07948600 The NetGear R7000 should be a preferred router, based on the R6400 recommendation from RingCentral as a reco...
Audience View | Webinar
Add "audience view" functionality in the virtual meeting tool. I want to see what my prospect is seeing on the other end of my webinar
Create publicly accessible 'status' page with RSS feeds
Hello, The current RC Status page is behind a login wall. Meaning that you have to log into a RC account to see it. This is counter-in...
Add/Access Contacts from Glip App.
Goldmine Integration
Looking to have RingCentral communicate with our Goldmine CRM. Idea is to have calls come in, then automatically open the customer assoc...
Bluetooth on mobile app does not stay connected
Why can RingCentral mobile not stay connected to Bluetooth devices? I have used at least a couple of Bluetooth devices on a couple of di...
Ability to quickly organize users on side car of receptionist's phone (with "presence" buttons) alphabetically
Account type (U.S., Canada, UK, AT&T, Telus, BT): U.S.A brief description of the business: Attorneys at Law A high level description of...
Call pick up between agents are not reported correctly
Account type: CanadaA brief description of the business : Call center agent to support our own productsA high level description of the pr...
Task Assignment Notifications
When you assign a task to someone, it doesn't notify them. It puts a badge on the team, but unless you are on top of that, you don't see...
Transfer Original Caller ID to another user extension or 3rd party number
Account type: US
A brief description of the business
A high level description of the product or feature being requested: Transfer the o...
Add International Dial-In Numbers for RingCentral Meetings
If you would like to see specific international dial-in numbers for RingCentral Meetings please comment and vote!
Call Recording Announcement for External Callers Only
Due to the nature of my organization, we are required to announce to all incoming callers that their calls are being recorded. However, w...
Fax: Result shows "failed", but "success" for attachment?
sent a fax, got this result email (edited phone numbers):
Here are the results
of the 5-page fax you sent from your phone number...
Call Logs: Call Queue not to show 'missed call' when a call is answered by another user in Queue
We are a small business where anyone of our four employees can answer any incoming call. We have a Call Queue set up so that all the ph...
active call announcement
Account type Canada
A brief description of the business Call Center for product support
A high level description of the product or feat...
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