Porting Guide - Making Number Transfers a Breeze!
Moving a phone number to RingCentral? We've got a brand-spankin' new guide to everything you need to know to ensure your number transfer ...
Conversations
Recent Conversations
Conversations 1 - 20 of 6612
DND to show person is away to other phones
Why when pressing the DND on a RC system setup with all Cisco 508g's does it not show the other users that the person who set their DND a...
Redial Button is missing from the main screen Polycom VVX 400
Hi Guys, i was using this Polycom VVX 400 with 8x8, it did have redial button at the main screen, but when i configured this phone with R...
warm transfer button for ringcentral for google
I want to have the ability to do warm transfer on ringcentral for google
Add Queue Wait Time update for caller
Callers need to have a wait time estimate announcement while on hold.
an issue, the headphones, out going calls work fine incoming calls wont work on headphones only thru ring central computer speakers
We are having an issue, with the headphones on out going calls they work fine but on incoming calls they wont work thru the headphones on...
Remove charges for mobile users
It seems that clients are now being charged to add mobile users. That is to add additional extensions that can receive phone calls. This ...
Call Monitoring HUD on mobile phone work around - need to answer calls from another ext on my cell and identify them as calls to that ext.
I think we all want the capability that the RC Phone HUD has on our desktop to work on our cell phones but since it doesn't, has anyone f...
Deskphone: Allow users to change the background image on my RingCentral Phone?
Hello, I would like to know if it possible to setup a Polycom VVX 410 phone with a custom wallpaper without losing the setting when the ...
Show Original Callers Number in Caller ID when Transferring calls
We have agents requesting the ability to see the original caller's number instead of the person's number who is transferring the call. We...
One user has raised a concern that their calls/activity are not being logged in sfdc upon calling and noting the contact via ringcentral
One of our user's has raised a concern that their calls/activity are not being logged in sfdc upon calling and noting the contact via rin...
Allow companies to block free accounts if they have a paid instance of RingCentral
As a paid instance of RingCentral , it's super annoying when users go out and create their own 'free' accounts on the RingCentral platfor...
Bug report for presence-permission template settings after recent update
Hi, After the recent update to allow presence settings via a template, if you set the permissions and add users then save the template th...
Can not receive more than 1 caller at a time (New Ring App) 2nd caller goes voicemail
New Ring App (Issue) 1. Account Type = US 2. No case number (it was closed by rep) 3. Description (can not receive more than 1 call at ti...
Automatic emailing of call recordings
The ability to email call recordings to the owner of the account or phone number on the account. This would alleviate the issue of signin...
Admin: change users (DND, available, offline)
As an admin, I should have the ability to change any extensions DND status. If an agent leaves their desk and forgets to remove their pho...
Mac uninstaller
Is there an uninstaller for Mac? Support is telling me no (they first said to just delete the app), but it leaves items for RingCentral a...
Shared File Management for Admins
The Glip application currently has no means with which sysadmins can manage files shared in team conversations. This means that if a user...
Quick Replies for the Ring Central App
I speak with prospects on a daily basis via Ring Central's App - and a majority of my prospect's receive the same exact opening communica...
Number Ported Still Ringing On Old Phone
We are a US based account having issues with a number we've ported to Ring Central.The porting process was very smooth, easy, and success...
Message from RingCentral
Welcome to the official RingCentralSupport Community!
Before posting, please take a look at our Community Guidelines and Terms of Use
Check out this week's Webinars!
Have you tried the RingCentral app?
Call, message, and meet from anywhere and on any device.
Login now
Community Stats
-
16,016
Conversations -
43,930
Members