Transitioning to the RingCentral app
11/21/2019 As our efforts to transition users to the new RingCentral app continue, we’re continuously updating this post with the lates...
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how to tell if someone is available in presence
Presence in Glip desktop app and deskphone needs to display if user is: Available - logged in DND logged out on a call in a meeting othe...
My screen 180 bacwards
The display on my computer is 180 left to right backward. Ringcentral says this is normal. I need to find a way to turn the view so that ...
Cell phone calls dropped when getting a call on RC app
Starting yesterday my users will have their cell phone call dropped if they get a call through the RC app. I opened a case with them, bu...
"Audio while connecting" and "hold music" volume control should adjust selected recording.
I just found out that the "audio while connecting" and "hold music" volume cannot be adjusted. Our clients are complaining that the volu...
group sms with numbers not in directory
It would would be very helpful if rc phone could do group texting with numbers outside of ringcentral. We have a lot of people without p...
RingCentral Meetings Silent Install
Please add supported silent install options to the meetings app as is supported with the softphone to allow rapid deployments to all syst...
SMS that all users can see
we want all text message to go to and from the main number. also we want all users (soft phone) to see the messages. I see several post a...
How can I get my video to use 4:3 aspect ratio for HD video?
Is there any way to get My Video to use an aspect ratio of 4:3 when using HD? Here's a video showing the issue:https://youtu.be/n5kkvlHQn...
Reverting to Default Profile Picture
I updated my profile picture from the generic standard icon. Now when I join a ringcentral meeting my profile picture appears. I can't ...
Option to switch accounts from the RC application
Customer would like to login 2 separate RC accounts to one application at the same time, like the option to switch accounts.
Billing: send billing statements to someone other than Super Admin
1. Account Type: US 2. Brief Description of the business: install state-of-the-art home theater systems as well as audio and video syste...
Plantronics Integration in RingCentral Application
RingCentral app does not have Plantronics integration like the standalone Ringcentral phone (desktop) and we really miss that at our busi...
SMS Log
Looking to pull an SMS log similar to the call log featuere in RingCentral. We are a US based real estate investment company and several...
Using Outlook Plug-in to schedule for other people?
While the RingCentral Meetings desktop app DOES allow the ability to schedule meetings for other people, this feature doesn't seem to exi...
Change the Default Page on the RingCentral App on the Phone
The RingCentral App defaults to the "Message" page with all the team screens. We NEVER use that. So every time I open up the RingCentral ...
Integrating RC Meeting with AcuityScheduling
Account type: USbased RC Office with RC Meeting
A brief description of the business: executive search firm
Feature being reque...
Dial into conference call with code when using Call using RingCentral to deskphone
Account type - US
A brief description of the business - Financial Services
A high level description of the product or feature being requ...
Customer wants to have an option for the caller/Robo calls to hear random numbers and disconnect them.
Customer wants to have an option for the caller/Robo calls to hear random numbers and disconnect them.
Issue when sharing screen where any Ring Central menus (toolbars, chat window, etc.) show as a black box over top of shared content.
Issue when sharing screen where any RingCentral menus (toolbars, chat window, participant video, etc.) show as a black box over top of sh...
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