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Conversations

Recent Conversations
Conversations 1 - 20 of 4334
Photo of Zarios Hair Salon
Block or Text 5 Digit Numbers
I'd like to be able to block these type of numbers. We receive 1-2 SPAM messages a week from 5 digit numbers.Note: This conversation was ...
  • 23 me toos
  • 20 replies
  • Idea
Photo of Thomas Saccenti CENTRAL DISPATCH
Call que and group greeting customization
When users call into a group they are met with a default message " please hold while we connect you ..." in the generic female ring centr...
  • 1 me too
  • 2 replies
  • Idea
Photo of SHO
HELP - Files Do Not Download, they stay in perpetual pause.
When a file is shared...I click on it...it begins downloading then immediately says "paused." When clicking resume, it immediately goes ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Andrew Massey
Read Receipts for Glip
I have had several of my coworkers show interest in having read receipts as a feature with Glip. It would make internal communication muc...
  • 7 me toos
  • 6 replies
  • Idea
Photo of Wes
User Settings: Disable call waiting while on a call.
Use a "Currently on another Call" greeting message while on another call or have the capability to disable Call waiting. An options that...
  • 51 me toos
  • 17 replies
  • Idea
  • Under Consideration
Photo of Ruslan Allahverdi
Set timer for notification messages to be changed.
We have a phone line with a pre-recorded message. Once in a while we have to change the message after hours and it would be easier for us...
  • 1 me too
  • 1 reply
  • Idea
Photo of Lawrence Price
Use a split screen when hosting a meeting with screen share.
When hosting a meeting I would like to display a presentation and web page at the same time to attendees.
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Brooke Sines
SMS / Text Auto Responder
Hello! An Auto Text Responder would be a huge benefit to Ring Central. I'm a US customer and am a Realtor. There are auto Text responses ...
  • 162 me toos
  • 61 replies
  • Idea
  • Under Consideration
Photo of Scott Muehlberger
Greetings and Screening Screen is missing from Web settings
Went to set my screening and Greetings settings so when someone calls they get a ring instead of the "Please hold while I try to connect"...
  • 1 me too
  • 0 replies
  • Question
Photo of John Crocker
RIng Back after specified time
In our old phone system, if a lobby employee put a person on hold, after approximately 60 seconds, the call would ring back to the Lobby ...
  • 4 me toos
  • 4 replies
  • Question
  • Answered
Photo of Jett Reed
Delayed Audio when using Wireless Headphones on Desktop RingCentral
Hello, Whenever I try to use my Apple AirPods, or Beats Wireless Headphones for making calls through RingCentral on my Desktop, the audi...
  • 1 me too
  • 4 replies
  • Question
  • Acknowledged
Photo of Icemanwolf
Add "Call Waiting" as a feature for the Mobile App?
When I'm on a call on the mobile app, I would like to have the ability put the current caller on hold and answer another incoming call, j...
  • 28 me toos
  • 18 replies
  • Idea
  • Planned
Photo of Luther Yeates
Automatic call recording - Allow mute in auto call recording
Referring to RingCentral guidance this feature currently doesn't work. I can turn off call recording, but can't start the recording again...
  • 2 me toos
  • 4 replies
  • Idea
  • Planned
Photo of Lisa
Please turn ALL call recordings automatically on when creating a new extension, Ring Group, or Call Queue.
Please change the options for recording calls to automatically on upon creating a new extension or Call Queue or Ring Group or any other ...
  • 4 me toos
  • 2 replies
  • Idea
Photo of Chris Roberson
Call Recording Announcement for External Callers Only
Due to the nature of my organization, we are required to announce to all incoming callers that their calls are being recorded. However, w...
  • 15 me toos
  • 3 replies
  • Idea
Photo of Patrick Baird
Desktop App: Ability to use a screen reader to read the keys on the softphone
U.S. Account Business: a University  There are users that are legally blind and use a screen reader to help them through their workflow....
  • 7 me toos
  • 3 replies
  • Idea
  • Planned
Photo of Talanton_Insurance
Feature Request: Glip / RingCentral App - Align Outbound Caller ID to Match RC Phone & Desktop Configuration
Account Type: RingCentral USA Business: Insurance Agency High Level Description: Glip Oubtound Caller ID on Texts to Match RingCentra...
  • 4 me toos
  • 4 replies
  • Idea
Photo of KRONE
Make "Custom Fax Cover Page" available to all users
The administrator should be able to add a custom fax template cover page for all users to access.  Users should not have to upload the cu...
  • 5 me toos
  • 3 replies
  • Idea
Photo of Justin Polburn
*** Audio Library and Batch Audio Updates ***
1) Create an "Audio Library" where admins can upload, organize, and name their custom audio files2) Implement a way to select users and h...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Don Dexter
unreliable search
searching across all conversations misses matching instances.  Occasionally I need to recall what I was working on at some point in the p...
  • 1 me too
  • 1 reply
  • Question