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Conversations

Recent Conversations
Conversations 1 - 20 of 4152
Photo of Cecile Glassy
COMMON AREA PHONES: Checkbox preference setting to hide extensions from directory
About 500 of our extensions are common area phones which we would like to hide from view in the public-searchable User Directory.  These ...
  • 16 me toos
  • 11 replies
  • Idea
Photo of RheaD
Call Queue: play announcement for SoftPhones and Mobile App
when a queue/ department call is answered using the SoftPhone or Mobile App, it doesnt announce the name of the caller or the department'...
  • 29 me toos
  • 11 replies
  • Idea
Photo of Ahmet Dirican
Need to page on-call staff
US.  I need a way for a caller to leave a voicemail and then page the on-call staff.  For instance, maybe set the voicemail to urgent and...
  • 1 me too
  • 0 replies
  • Idea
Photo of Chris Duquette
Change fonts and colors of text in glip replys
Being able to change fonts or colors of fonts in replys and things in glip would be great so people can show different importance of thin...
  • 12 me toos
  • 3 replies
  • Idea
Photo of AIR
How can I turn off missed call emails?
I find the "missed call" email notification obnoxious and want to turn it off. I work for an international airline so we are operating 24...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Ring Central Test Fax
Downloading recorded calls by bulk
We've had multiple customers who want the ability to download recorded calls in bulk. They said they find it very inconvenient to downloa...
  • 6 me toos
  • 6 replies
  • Idea
Photo of Chris Duquette
Calls made without dialing?
Recently, our company has been getting texts back from someone saying "stop calling" meanwhile we have not called the number that texts u...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of John_thephoneguy
presence button tied to a specific button location
I would like to have the ability to put a presence button on a specific button on a Polycom VVX411. I want to be able to put a user on b...
  • 2 me toos
  • 3 replies
  • Question
Photo of Ben Schwartz
Allow third party phone numbers be listed in our RC profiles
This was actually supported in the old RC Phone app, no longer in the new RC App. In our user's profiles we'd like to input their own th...
  • 1 me too
  • 1 reply
  • Idea
Photo of Chelsea Hendrickx
Templates for texting within RingCentral Desktop and Mobile Apps
Account type  (U.S.) A brief description of the business (B2C) A high level description of the product or feature being requested - the ...
  • 5 me toos
  • 9 replies
  • Idea
Photo of Tim Banting
How do you migrate from free Glip to a paid plan? Support are terrible :-(
My team are using Glip for free. We have a number of projects running and are very active. Our IT department supported me in moving to a...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of David Knapp
Would like shared company address book for all RC phones
Would love to be able to share address book entries to all phones in our company.  In the Desktop App currently there is a "Company" Addr...
  • 25 me toos
  • 11 replies
  • Idea
Photo of Lee
Not getting Limit Reached when logging in with a softphone phone only extension
We have many travelers that only have softphones and no physical phone. Recently I have noticed one extension that can log in to 2 comput...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Toys DG
Not connecting when using Ringout to call another Ring Central user
This is for US account.  I'm using the desktop app. I'm trying to use Ringout to call another user - I used his direct line.  I got the ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Scott McClannahan
Ability to Respond to Group Messages from Outside Numbers
It appears that there is a known bug in group texting now that the MMS feature has been deployed.  I opened a support ticket - I think ti...
  • 12 me toos
  • 29 replies
  • Idea
Photo of 4
Integration with USB handset
Hi this may be already a post but I was really hoping that there would be some integration with a USB handset.  Some folks don't always l...
  • 1 me too
  • 2 replies
  • Idea
Photo of Cecile Glassy
HeadsUpDisplay (for Windows 7 and 10 Pro) Headsets via Bluetooth
With Windows version of RC's HeadsUpDisplay, we are using LG Tone Headsets in Models #730, #750  and #760 successfully in Windows 7 Pro a...
  • 4 me toos
  • 7 replies
  • Question
  • Doesn't Need an Answer
Photo of Andan
Bose QC35 crackly, popping audio on Windows
As a team we are in love with the Bose QC-35 (v1 and v2) headphones w/ mic, connected via Bluetooth, for their active noise-cancelling pr...
  • 3 me toos
  • 8 replies
  • Question
Photo of Prem Mukherjee
How do I call or text from two lines through the soft phone?
I have two businesses.  When I singed on with Ring Central, they told me it would be no problem to handle both my businesses as they woul...
  • 2 me toos
  • 5 replies
  • Question
  • Answered
Photo of Fogg
Concurrent Meeting Solution
I would like to be able to have a feature/account addon/something where we can have 1-3 people manage an entity in which that entity ca...
  • 6 me toos
  • 1 reply
  • Idea