Prevent RingCentral App from changing devices

  • 15 February 2023
  • 0 replies

The RingCentral Windows app tends to "follow" the default speaker and microphone devices, even when we manually set them in the app.

Is there a way to prevent the app from changing devices unless specifically instructed to do so? We frequently change audio devices and other apps keep their existing preferences, but with RC we have to go into the settings every time we change an audio device to pick the correct mic/speaker combo again.

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