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Texting is a main part of my business and now part of my sales process, so is there a way to get reports of how many text each user sends?

  • 18 August 2017
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I am with Clean Slate Tax, users of RingCentral and we use texting more to reach our clients that we made it part of our sales process. Is there any way to get reports of users for the amount of texts sent, when, and so on? If there isn't, then is there a way to get reports of how many text each user sends? I would like to request that.

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Best answer by Mary-Community_Moderator 11 May 2022, 22:18

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We have the same issue. A significant amount of our time is spent texting. I need reporting by user and total volume on inbound and outbound texts.


I have the same concern not that RC will be charging for text messaging use. I need to know who is using texts so I can manage their use.

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This idea is a future consideration. Please vote for this feature at https://ideas.ringcentral.com/ideas/ENTCOM-I-58.

Thanks @tom-franciosi great info!


where is this? the ideas link goes to nowhere.

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