question
Mariana Kaplun avatar image
Mariana Kaplun asked Developers

Report based on tags entered during calls

analytics and reporting

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0Answers

0 Comments

question
Madhuri Bommina avatar image
Madhuri Bommina asked Developers

Avg Speed of Answer

analytics and reporting

0 Likes

0Answers

0 Comments

question
Peter Hogger avatar image
Peter Hogger asked Phong Vu answered Developers

Hot desking device ordering

rest api

0 Likes

1Answer

0 Comments

question
Ian Bonham avatar image
Ian Bonham asked Phong Vu commented Developers

Asterisk link

phone

0 Likes

1Answer

0 Comments

question
SARFEZ PHARMACEUTICALS avatar image
SARFEZ PHARMACEUTICALS asked Phong Vu answered Developers

Transfer ringcentral call using api

rest api transferring calls get token call transfer

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1Answer

0 Comments

question
Jake White avatar image
Jake White asked Edward Christopher answered Developers

How can we identify if an agent is avoiding calls, cheating the system, and just transferring calls to another agent?

call handling

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2Answers

0 Comments

question
Roman Pierce avatar image
Roman Pierce asked Roman Pierce edited Developers

Answer event comes too early in softphone-sdk.

rest api sdk softphone

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2Answers

0 Comments

question
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P70 Backup asked P70 Backup commented Developers

Cannot create a new sandbox after deactivation

developer sandbox app administration

0 Likes

1Answer

0 Comments

question
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Pat Golan asked Mark Nigh answered Developers

JS SDK incorrect header check error after move to vite

sdk authentication

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1Answer

0 Comments

question
Alex Shin avatar image
Alex Shin asked Phong Vu commented Developers

Can a phone number have both the High Volume SMS feature and the enhanced Business SMS feature?

sending sms high-volume sms

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1Answer

0 Comments

question
James Graham avatar image
James Graham asked Phong Vu commented Developers

Cannot test inbound or outbound call recording.

call recording

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0Answers

1 Comment

question
Suresh Gothandaraman avatar image
Suresh Gothandaraman asked Phong Vu answered Developers

What is call status "Proceeding"?

call logs

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1Answer

0 Comments

question
Karla Rosario avatar image
Karla Rosario asked Phong Vu commented Developers

How to know if an incoming call is a transfer?

subscription call transfer

This question has an accepted answer. Accepted

0 Likes

1Answer

0 Comments

question
Anton Otkidych avatar image
Anton Otkidych asked Phong Vu answered Developers

Needs advice on how to test integration on a sandbox instance

developer sandbox security

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1Answer

0 Comments

question
sekar-perumal8558 avatar image
sekar-perumal8558 asked Phong Vu commented Developers

How to enable call recording in Sandbox environment

ringcentral app

1 Like

8Answers

0 Comments

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys