analytics and reporting Image

analytics and reporting

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Martin Castellon avatar image
Martin Castellon asked Phong Vu answered Developers

Calls Agregation Data Endpoint not returning the right value in allCalls timer

rest api analytics and reporting

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1Answer

0 Comments

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Gary Y avatar image
Gary Y asked Rito Salomone answered Developers

Active waiting calls KPI or Analytics

call queues analytics and reporting call monitoring

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2Answers

0 Comments

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chip-ryan11370 avatar image
chip-ryan11370 asked mary-community-moderator commented Users

Are my employees returning calls from customers that left them a voicemail?

analytics and reporting voicemails

1 Like

0Answers

2 Comments

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RJ Costello avatar image
RJ Costello asked RJ Costello commented Users

Is anyone else seeing the Live Reporting show only zero calls today (Jan 30)?

analytics and reporting

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0Answers

1 Comment

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Susan Pieroni avatar image
Susan Pieroni asked mary-community-moderator commented Users

Real time call viewer

analytics and reporting

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1Answer

0 Comments

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Chris Westgor avatar image
Chris Westgor asked Becky-Community_Manager commented Users

Fax reporting

fax analytics and reporting

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1Answer

0 Comments

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Russell Beyer avatar image
Russell Beyer asked Phong Vu answered Developers

How to get calls per day, per user, in a report / analytics ?

analytics and reporting

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1Answer

0 Comments

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Andy Anderson avatar image
Andy Anderson asked mary-community-moderator answered Users

Is there a way to pull rejected/ignored calls from a user in a call queue?

call queues analytics and reporting call logs

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1Answer

0 Comments

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Jonathan Bakvis avatar image
Jonathan Bakvis asked Users

Analytics - Usage Frequency 'Non User' - Definition? - Users have calls

analytics and reporting

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0Answers

0 Comments

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Julie Raasch avatar image
Julie Raasch asked ryan-gosling edited Users

Analytics Report differences

analytics and reporting

This question has an accepted answer. Accepted

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2Answers

2 Comments

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Kim Douglas avatar image
Kim Douglas asked mary-community-moderator answered Users

Performance Reports

analytics and reporting

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1Answer

0 Comments

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Ian Trunkfield avatar image
Ian Trunkfield asked Users

User logging in and out of app report

analytics and reporting

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0Answers

0 Comments

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kei-ishida avatar image
kei-ishida asked ryan-gosling commented Users

Discrepancies between Call Log and Performance Reports

analytics and reporting call logs

1 Like

0Answers

5 Comments

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Carisse Lababo avatar image
Carisse Lababo asked Users

What state is an agent in when their available, working and outstate code are 0?

analytics and reporting

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0Answers

0 Comments

question
Paul Dee avatar image
Paul Dee asked mary-community-moderator commented Users

in LOB, What is the difference between Users Calls Performance Data and Users Calls Response

analytics and reporting

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2Answers

0 Comments

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