virtual background on free accounts possible?

  • 19 October 2020
  • 2 replies

I am new to RC :-)

Created a free account. Trying to add a virtual background but I don't have nor see this option. Do free accounts NOT have the option to use virtual backgrounds or even my company logo?


Best answer by Anirban2396911020 20 October 2020, 13:27

View original

2 replies

Virtual meeting is for RingCentral meeting and is disabled by default.

By default meeting is not supported in free account. If you are a customer, then they can activate it on request by sending your PROD account details:

Thank you Phong. I can start meetings. I can schedule meetings. This is not the problem. The problem is that I don't see nor have the option to add my company logo to my background nor add a virtual background. Where is it? How do I add it? I have tested the web app, downloaded the desktop app, and have tried . I don't have the option to add a background logo nor work with virtual background.