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Home » Developers
Call Forwarding
Tags: call forwarding, call handling
Jun 22, 2021 at 3:20pm   •   1 replies  •  0 likes
CHRISTOPHER LEE

Hello RingCentral Developer,

We hope to see if Ringcentral has the ability to provide the functionality for the transferred calls from one extension to another extension to display the actual number called in.


For example, our company team member will transfer a call from ext#101 to ext#103, the ext#103 received the call displaying ext#101, however not the actual number called in. This has caused confusion to our team and customers.


Thank you,


Chris

1 Answer
answered on Jun 23, 2021 at 10:01am  

How do you transfer the call? Warm transfer or blind transfer? And do you use APIs or the RC app?


 0



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