Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

Trouble with Chrome Extension?

Tags: chrome extension

Aug 12, 2020 at 11:10am • 1 replies • 0 likes

alexander-wade

Is anyone else experiencing issues recently with the ringcentral google chrome extension?

Starting in the last week or so we've had several users report that when they make a call the other end can not hear them. So far when they restart their device it seems to work after that, but it's seeming to happen frequently so just trying to see if anyone else has experienced the same thing.

https://chrome.google.com/webstore/detail/ringcentral-for-google/fddhonoimfhgiopglkiokmofecgdiedb?hl=en

1 Answer

Anirban answered on Jul 23, 2021 at 11:50am

RingCentral chrome extension is not powerful as desktop application and lightweight with minimum features. You cannot expect smooth functioning like application since it is browser based and have few issues.

You can either log your issues here: https://github.com/ringcentral/insightly-embeddable-ringcentral-phone/issues

or can contact RC support team to help you

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales