Does anyone know a way to include an opt-out option when texting customers via text message?
Aug 5, 2021 at 12:23pm • 2 replies • 1 likes
Christopher Gay
I run a small collections agency and use RingCentral to allow our workers to work remotely. With the new laws coming down we are finally allowed to text consumers who request to be have information texted to them. What I would like to do is when a text is sent to automatically include opt-out instructions to the consumer. Is there a way to do that in Ring Central that I'm just not seeing?
on Nov 1, 2022 at 3:13pm • 0 likes
We are also trying to figure this out the link provided is not useful as we are not doing a campaign through text just doing business with current customers.
1 Answer
answered on Aug 5, 2021 at 12:28pm
Have you checked this:
https://developers.ringcentral.com/guide/messaging/sms/high-volume/opt-out
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