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Access previous performance reports

Tags: analytics and reporting

Sep 30, 2021 at 6:29pm • 1 replies • 0 likes

Caria Pacino

How do we access previous year's call logs and performance reports? It only lets me access up to past 5 months?

1 Answer

Mary-Community_Moderator answered on Oct 1, 2021 at 8:09am

Hi Carla, accessing Call Logs duration is 12 months while Performance Reports is only six months. You may check the information at https://support.ringcentral.com/article/2178.html.

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