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How can we block calls that are to direct numbers and not our company number?

Tags: extension

Dec 8, 2021 at 5:19pm • 1 replies • 0 likes

Victor Meyerhoff

Each of our extensions have a direct number that gets spam calls multiple times a day. Is it possible to block incoming calls to those numbers, but not our company number?

1 Answer

Mary-Community_Moderator answered on Dec 9, 2021 at 7:43am

Here's a KB article on how a user can block numbers thru their online account. This process will not let the calls be blocked on the main number but only on that specific extension's direct number.

https://support.ringcentral.com/article/9743.html

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