question

Sharyn Pertnoy-Schmidt avatar image
Sharyn Pertnoy-Schmidt asked mary-community-moderator answered

Caller ID needed on Voice Mail

Please refer to Case # 14752495


When retrieving voice messages via the phone (not in an app or website) we need the call automated attendant to announce the time of the call AND THE CALLER ID OF THE CALLER leaving the message. We are a medical office, and we NEED to know the ID of the caller without having to log into a computer app or website every time to retrieve messages. We NEED this function as we had it previously.

voicemail
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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered

Hi @Sharyn Pertnoy-Schmidt, for Feature Requests, please submit it in our Ideas Portal at https://ideas.ringcentral.com/.

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