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Show unknown user number while receive call

Tags: phone numbers, contacts

Mar 13, 2022 at 11:33pm • 1 replies • 0 likes

Himanshu Patel

Hello,

When i receive any unknown number than in widget shown no name but in admin portal when i show call log than shown name.

So can we shown than name whenever receive any unknown number which is not saved in out contact list.

1 Answer

Mary-Community_Moderator answered on Mar 16, 2022 at 9:19am

Incoming Caller ID Name is available to RingCentral Premium and Ultimate accounts. If you are currently subscribed to it but not getting the feature, please contact Technical Support for assistance.

https://support.ringcentral.com/article/Caller-ID-Name-Inbound-Caller-ID-Available-Customers.html

Himanshu Patel on Mar 17, 2022 at 8:37pm • 0 likes

We have premium account but can't shown name in ring central widget so how can i enable that?

Mary-Community_Moderator on Mar 18, 2022 at 9:30am • 0 likes

Please submit a ticket to Tech Support here.

Himanshu Patel on Mar 20, 2022 at 10:30pm • 0 likes

Can't create ticket from below link every time shown message as "Sorry. Your session has expired" while i complete form within 40-50 seconds

Mary-Community_Moderator on Mar 21, 2022 at 8:50am • 0 likes

Please send us your account information at Community.support@ringcentral.com so we can submit the ticket for you.

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