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I get the "Dial is temporarly unavailable" error message when calling via WebRTC

Tags: call handling

Mar 22, 2022 at 8:01am • 2 replies • 0 likes

CHARLES DRAPEAU

Hello so when i try to do a call with the app using WebRTC I get a message that says, "Dial is temporarly unavailable." I do not know how to fix this could you help? Thanks.

Byrne Reese on Mar 22, 2022 at 9:11am • 0 likes

I edited your post to remove personally identifiable information. This may not be a developer issue. Can you confirm? Are you a developer working with the API, or a user trying to use one of our apps?

CHARLES DRAPEAU on Mar 22, 2022 at 9:51am • 0 likes

I thought you needed the App name and user to see log and help resolve this?

CHARLES DRAPEAU on Mar 22, 2022 at 9:50am • 0 likes

Devlopper trying to work with the API

Phong Vu on Mar 23, 2022 at 7:52am • 0 likes

You wrote "developer trying to work with the API" and you wrote earlier "... when i try to do a call with the app using WebRTC". With this much background info, I have no idea what app, how you implement the app, and how you call APIs etc,

Pls help us to help you.

CHARLES DRAPEAU on Mar 23, 2022 at 12:30pm • 0 likes

My app name is :

TestApp-3legAuth

I don't get any error so i realy don't understand why i got this message ..

Byrne Reese on Mar 23, 2022 at 1:14pm • 0 likes

So is this no longer an issue?

CHARLES DRAPEAU on Mar 23, 2022 at 9:38am • 0 likes

Well the app i build is using WebRTC (i am working to do a google sheet plugin for my call center) So i can connect to the ring central account but when i am trying to do the call i get message "Dial is temporary unavailable" I would like to have info on this error and what to do to avoid that.. thanks.

1 Answer

Phong Vu answered on Mar 23, 2022 at 1:13pm

I can't find any suspect from your app analytics. Can you try the demo app as such to see if it works? Also, I see your app is in production, make sure that you use the correct app credentials and user credentials for your selected environment.

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