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How to enable Auto Log SMS and Auto Log Notes for all users

Tags: salesforce

Mar 23, 2022 at 7:33pm • 1 replies • 0 likes

Mark Schultz

As the question suggests - we are able to enable call recording so how can we do the same for SMS and Notes? It is off by default so if a user does not configure this, it is manual and missed.

1 Answer

Mary-Community_Moderator answered on Mar 28, 2022 at 10:35am

@Mark Schultz as of now, we don't have an option to enable this feature in bulk. Please submit a feature request for this at https://ideas.ringcentral.com/

Mark Schultz on Mar 29, 2022 at 4:04pm • 0 likes

Thank you, @Mary-Community_Moderator !

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