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Our phones ring twice then nobody there upon answering

Tags: phantom calls

Apr 27, 2022 at 8:08am • 1 replies • 0 likes

Michael Wright

New to Ring Central. We get a lot of calls that when we answer no one is on the other end. Is it possible that spam caller computers don't work well with VOIP and disconnect before annoying us or are we missing legitimate calls??

1 Answer

Mary-Community_Moderator answered on Apr 29, 2022 at 9:43am

These can be robocalls. Here's a KB article with information in response to RingCentral's effort to mitigate robocalls or unwanted phone calls.

https://support.ringcentral.com/article/Robocalls-Mitigation.html

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