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"Could Not Verify SSL Certificate" issue with Engage Voice

Tags: Engage Digital and Engage Voice, rest api, zapier

May 13, 2022 at 5:39am • 1 replies • 0 likes

Tanner Stolte

We have been calling this end point with no issues for about 6 months and now we are getting this SSL certificate error on any webhook that points to it. Does anyone know how to fix this? Or if this is something the Ring Central team needs to fix on that URL?

1 Answer

Craig Chan answered on May 16, 2022 at 12:10pm

The server vacd.biz was removed and all CFM APIs are no longer available. Multiple notices have gone out to all customers using this API starting around 2 years ago. If you are trying to load leads, please read the follow guide for the new API:

https://developers.ringcentral.com/engage/voice/guide/dialing/leads/bulk-import

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