Welcome to the RingCentral Community

tried to get message list from an extension by call: /restapi/v1.0/account/:accountId/extension/:extensionId/message-store

but it looks like returned 200 with 0 items as below response:

{
    "uri": "https://platform.ringcentral.com/restapi/v1.0/account/3245691008/extension/62538302008/message-store?availability=Alive&dateFrom=2022-06-12T04:58:00.000Z&page=1&perPage=100",
    "records": [],
    "paging": {
        "page": 1,
        "totalPages": 1,
        "perPage": 100,
        "totalElements": 0
    },
    "navigation": {
        "firstPage": {
            "uri": "https://platform.ringcentral.com/restapi/v1.0/account/3245691008/extension/62538302008/message-store?availability=Alive&dateFrom=2022-06-12T04:58:00.000Z&page=1&perPage=100"
        },
        "lastPage": {
            "uri": "https://platform.ringcentral.com/restapi/v1.0/account/3245691008/extension/62538302008/message-store?availability=Alive&dateFrom=2022-06-12T04:58:00.000Z&page=1&perPage=100"
        }
    }
}

I'm able to see and download all messages from Admin panel, but am not be able to do that via API. Is there any permission should I have?

Thanks.