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Info about simple set-up

Tags: express setup

Jun 15, 2022 at 1:37pm • 2 replies • 0 likes

Cheryl Cornish

After dialing phone number I want caller to immediately hear message and leave a voicemail. How do I set that up?

Mary-Community_Moderator on Jun 15, 2022 at 1:42pm • 0 likes

Is this the setup you would like for your main number or a direct extension call?

Cheryl Cornish on Jun 15, 2022 at 1:46pm • 0 likes

Main number

1 Answer

Mary-Community_Moderator answered on Jun 15, 2022 at 2:01pm

Follow the KB article link below for instructions on creating a Message-Only Extension. Once done, go to Phone System > Auto-Receptionist > General Settings > IVR Settings > Select Voicemail > Click Add below Message-Only Extension.

https://support.ringcentral.com/article/4491.html

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