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Sending SMS in Production account - MSG-242 Error

Tags: rest api, sending sms

Jun 27, 2022 at 10:37am • 1 replies • 0 likes

Martha Almeida

Hi, i have the issue when i traying to sent a sms message in production enviroment

can someone helpe please?

"errorCode" : "FeatureNotAvailable", "message" : "The requested feature is not available", "errors" : [ { "errorCode" : "MSG-242", "message" : "The requested feature is not available" } ]

1 Answer

Suyash Joshi answered on Jun 27, 2022 at 3:28pm

Hi @Martha Almeida looks like this needs more information and investigation, can you please open a service ticket - https://developers.ringcentral.com/support/create-case for your support team and provide more information like your 'Production Number, which SMS API you were using and your application client ID" ?

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