question

Russell Dombrow avatar image
Russell Dombrow asked mary-community-moderator answered

Adding a User in Another Country to a US-based Account & Number

Hi,

I have a US-based business. I'm onboarding a new Virtual Assistant who will be based in Mexico. He's using the phone & laptop based app. I want him to be able to call, text, and possibly fax people from my US-based telephone number. Can I add him as a US licensee or must I add him as a Mexico licensee? Thanks.


Russell

mvp
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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered

Since he will be using a laptop and phone app, it doesn't matter where he is currently. You may add him a US license.

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