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Can you have a user with an extension but no phone number assigned?

Tags: new account

Aug 5, 2022 at 5:37am • 1 replies • 0 likes

Ian Trunkfield

Hello, all,

I am a new admin for our Ring central system.

We currently use MVP Premium licenses.

Can anyone tell me I can create a new user with MVP Premium, but only assign an extension number but no phone number?

Thanks for reading.

Ian

1 Answer

Mary-Community_Moderator answered on Aug 5, 2022 at 7:56am

Hi @Ian Trunkfield, yes, you can add a user with no assigned number. It is called a Mobile User Extension. To know more about this, please click the link below.

https://support.ringcentral.com/article/adding-mobile-user-extensions-admin-portal.html

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