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Sending additional metadata while forwarding

Tags: call forwarding

Aug 9, 2022 at 9:10am • 1 replies • 0 likes

Dev Team

I'm forwarding the call to some other extension and need to send additional metadata (just simple array of key-value pairs) with this request. Is it possible?

Forwarding looks like this:

rc.Restapi().Account().Telephony().Sessions(telephonySessionId).Parties(partyId).Forward().Post(forwardTarget)

Thank you in advance.

1 Answer

Dev Team answered on Aug 10, 2022 at 12:47am

Is it possible to send that data somehow else with RingCentral.Net? Maybe reuse some field or maybe send info in some header of RestClient?

Phong Vu answered on Aug 9, 2022 at 5:19pm

No, the API does not take any extra data/metadata.

Dev Team on Aug 10, 2022 at 12:48am • 0 likes

Is it possible to send that data somehow else with RingCentral.Net? Maybe reuse some field or maybe send info in some header of RestClient?

Phong Vu on Aug 10, 2022 at 2:13am • 0 likes

Where do you want to send it to? Any parameter which is not specified in an API endpoint should cause an error or be ignored.

Dev Team on Aug 10, 2022 at 2:35am • 0 likes

We just need to send some data during forwarding and to receive it when the call arrives to the target client app. Just to avoid additional requests to get metadata for this call from our system.

So actually sending the data with forward in this case will give us possibility to work with this call immediately, without waiting when (if) the metadata will come.

Is there any plans to add such field for custom metadata in the future?

Phong Vu on Aug 10, 2022 at 7:57am • 0 likes

No, it is not possible and I am sure that it is not on a plan to support it in the future.

You can post it as an idea with some clear use case so the team will evaluate it.

Dev Team on Aug 10, 2022 at 8:11am • 0 likes

Ok, thank you!

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