How can I return all messages with the same conversation ID
Tags: sms and text messaging, rest api
Jul 5, 2020 at 1:40pm • 3 replies • 0 likes
James Peragine
I am attempting to return all messages in an SMS conversation using the API and conversation ID.
This is returning not records even though I am getting the conversation ID directly from the previous API call.
My main call
https://platform.ringcentral.com/restapi/v1.0/account/~/extension/~/message-store?dateFrom=2020-02-05&dateTo=2020-07-05&direction=Inbound&distinctConversations=true&messageType=SMS&page=1&perPage=100
Returns
{
"to":[
"from":{
"attachments":[
"conversation":{
}
"uri":
"id":
1267533910036
...
]
...
}
"type":
"SMS"
"creationTime":
"2020-06-26T23:56:57.000Z"
"readStatus":
"Read"
"priority":
"Normal"
...
]
"direction":
"Inbound"
"availability":
"Alive"
"subject":
"For the SBA"
"messageStatus":
"Received"
"conversationId":
6271905464763260000
...
}
"lastModifiedTime":
"2020-06-28T00:12:27.099Z"
When I then try to use the conversation ID to get all messages with this conversation ID it returns no records
https://platform.ringcentral.com/restapi/v1.0/account/~/extension/~/message-store?conversationId=6271905464763260000&dateFrom=2020-02-05&dateTo=2020-07-05&direction=Inbound&distinctConversations=true&messageType=SMS&page=1&perPage=100
What am I doing wrong?
3 Answers
Sorry, I should have mentioned that I tried that too and is also returns zero results.
Are you saying that If I use the ID in the conversation object as an argument in the API call for Conversation ID I should return the records from that conversation? It also returns zero record results.
0
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