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How do I search for specific times in the call log.

Tags: call logs

Aug 19, 2022 at 2:47am • 1 replies • 0 likes

Mihir Ruparelia

Hello,

I wanted to know it is possible for there to be a time stamp option when searching call logs.

To replicate, got to https://service.ringcentral.co.uk/ then Reports>Call Log

Detailed and then in the date picker, I can only select specific dates.

If we had a report of calls dropping at a specific time of the day I cannot search them, for example all calls on the 17th of August 2022 at 14:30pm.

Any help would be much appreciated.

1 Answer

Mary-Community_Moderator answered on Aug 23, 2022 at 8:57am

Hi @Mihir Ruparelia, this feature is not yet available. You can vote for this idea at https://ideas.ringcentral.com/ideas/CUSTCOM-I-1399.

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