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Caller ID Settings

Tags: caller id

Aug 24, 2022 at 5:28am • 1 replies • 0 likes

Travis Herl

I have the Yealink T42S and when the phone rings the caller ID slowly scrolls DURING HOUR CALLS - MAIN CALLS before it ever shows any ID information. It scrolls so slowly that the call goes to VM before you can even see who's calling. Is there a way to disable the call types so we can see the ID before they hang up?

1 Answer

Mary-Community_Moderator answered on Aug 24, 2022 at 8:41am

If this call comes from the Call Queue, you may change it under Call Information displayed. In the Admin Portal, go to Phone System > Groups > Call Queues > Select the call queue extension > Call Handling & Members > Display Settings. Don't forget to click save after making changes.

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