I am trying to have Ring Central correct this, and they keep insisting it is a feature request with no ETA. This is not a feature request, it is a bug. Some people are stating the updated picture is pulling from their RingCentral/Glip app and updating the RC Meetings picture, and others are saying it is not. These inconsistent results are a clear indicator this is a bug. If this was a feature, it would behave the same way every time. And, you wouldn't have a troubleshooting article that you released August 6th of this year if it wasn't a bug. Why would there be a troubleshooting article for a feature? I'm starting to get the feeling they don't want to label it as a bug because then they would have to fix it, while a feature request they don't technically have to implement. If they continue to operate like this, we are changing providers. We have had numerous problems with them lately, and all these changes they are doing. Maybe they don't want to spend time fixing this issue because they are pushing for the use of their new Ring Central Video service over the Zoom service (the picture issue only affects the zoom service from what I can tell).
@Tony Ross
I don't know why RC hasn't made it an option.
here is a workaround
http://google-avatar.herokuapp.com/
You can create your own avatar, download it as jpg. and upload as new profile picture
36 People are following this question.
Team messaging, video meetings
and phone - all in one app.
Get the new RingCentral app