question

Brian Rand avatar image
Brian Rand asked mary-community-moderator answered

Sort "Call From" Drop down on Desktop

Hello!

My business uses Ring Central to take inbound calls from over 100 small businesses nation wide. When we need to outbound call the clients back, I have the daunting task of scrolling through a list of over 100 possible 'call from' numbers in the drop down to represent the number the client called initially. I notice the list of 'call from' numbers is sorted numerically, which is not very helpful. I'd like them to be sorted alphabetically by the name I've given them. How can I do that? This problem has slowly worsened as we took on more accounts and now seems like it could limit our growth, so it's very important to me, even if it seems like a small thing.

Thank You for your serious attention to this matter.


caller id
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Eli Phillips avatar image Eli Phillips commented ·

This would be super helpful for me!

1 Like 1 ·

1 Answer

mary-community-moderator avatar image
mary-community-moderator answered

Hi @Brian Rand, please submit a feature request in our Ideas Portal at https://ideas.ringcentral.com/.

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