Our Fax Number does not appear correctly on the FAX COVER SHEET // It defaults to our Company Main Number. If you have been through this issue and found the resolution, please share it. Thank you!
Open the settings for the User extension being used to send faxes. Open "Outbound Calls/Faxes" tab, then open the "Fax Settings" section, then select the "Edit" button under the Fax Number. You should see a list of main numbers, including your fax number - select the number you want showing as your fax number on the fax cover pages.
Hi Michael,
Thank you for your response. I forgot to mention in my POST, the number associated with the FAX Extension is not the actual FAX NUMBER. Our FAX number is toll-free 888-235-8405. With that being said, it does not appear as a number I can select. Doesn't make sense to me but maybe you can shed a little more light on this matter. Thank you.
Thank you for your response. I forgot to mention in my POST, the number associated with the FAX Extension is not the actual FAX NUMBER. Our FAX number is toll-free 888-235-8405. With that being said, it does not appear as a number I can select. Doesn't make sense to me but maybe you can shed a little more light on this matter. Thank you.
I'm having the same issue. Our fax number isn't listed in the drop down list. Is there a fix?
4 People are following this question.
Work together.
From anywhere.
From anywhere.
Team messaging, video meetings
and phone - all in one app.
Get the new RingCentral app