question

San Ga avatar image
San Ga asked Phong Vu answered

Historical call log retrieval via API

I am trying to retrieve call logs prior to a year and as per the link below which explains the retention policies. I see that its for 1 year. Does RC have an "archived" API link to retrieve call logs prior to 1 year as a one time basis or are they permanently deleted from RC server with absolutely no retrieval possibility?

RingCentral data retention policies | RingCentral MVP

call logs
1 |3000

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1 Answer

Phong Vu avatar image
Phong Vu answered

No, deleted data after data retention is permanently deleted and cannot be restored.

1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

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