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Adrien Doyon asked Adrien Doyon answered

SMS Feature Enable

@Phong Vu We need the SMS feature of our sandbox numbers enabled for testing and after testing same number we have to convert into prod. Our sandbox main phone number is: +16502572459

TIA

sms and text messaging
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Phong Vu answered

SMS enabled. Please try again. Remember that this is the main company number and the SMS feature assignment is set from the auto-receptionist general settings. I guess that it is currently assigned to the only user who is the super admin (101) in your sandbox.

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Adrien Doyon answered

Thank a lot ! It's work

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys