question

sattar k avatar image
sattar k asked Phong Vu answered

How can we delete the user extension?

Hi,

We are using the (https://platform.devtest.ringcentral.com/restapi/v2/accounts/accountId/extensions ) API and we are getting the some error -

1701799727712.png

Can you suggest the solution how we can resolve it.

extensionnew account
1701799727712.png (6.7 KiB)
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

Phong Vu avatar image
Phong Vu answered

Are you calling the API in your sandbox environment? If so, it is not support in sandbox.

1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys