How can we create custom greeting?

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sattar k asked Dec 11, '23 Phong Vu answered Dec 11, '23

How can we create custom greeting?

Hi,

We are using the (https://platform.devtest.ringcentral.com/restapi/v1.0/account/accountId/greeting) API .we need to set the custom greeting when any of the user make a call to our account. So in this case we are getting some error -

We are providing the details as shown in the screenshot.

Could you please suggest the solution how we can resolve it.

extension custom greeting

1702290163147.png (7.3 KiB)

1702290242894.png (32.2 KiB)

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Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

On MacOS: press "fn + command + f2" keys
On Windows: press "Ctrl + F2" keys

Answer 1 · 2023-12-11T20:51:32Z

Phong Vu answered Dec 11, '23

It is just because of the API reference "Try It" from cannot upload a binary file. It is set to upload the based64 encoded string which is not accepted by the server.

So for this API, you should try with your code or using Postman tools.

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