question

Arthur Mezhidov avatar image
Arthur Mezhidov asked Phong Vu answered

Sms issue. MSG-242 - The requested feature is not available.

Hello there,

I'm getting a "The requested feature is not available" error with code MSG-242 when I am trying to send sms from Sandbox account.

Sandbox account phone number: +13133982167

sending sms
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1 Answer

Phong Vu avatar image
Phong Vu answered

Please read this post and open a dev support ticket.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys