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Zapier - main number

Tags: zapier call queue

Dec 9, 2020 at 8:45am • 3 replies • 1 likes

wayne-walker

How can I authorize my ringcentral account with Zapier to show our company main number - not my personal extension number?

SMS is showing from my personal assigned number, not our main company number. I'm trying to create a trigger on texts sent to our main company number.

Sebastian Mealer on May 27, 2021 at 6:19pm • 1 likes

I just signed up for RingCentral, a major reason was the ability to integrate with Zapier and send from our main company number. However I have the same problem: in Zapier the only choice is my direct number (and I am the admin of the account).

Jenn-Community_Moderator on Dec 18, 2020 at 6:25am • 0 likes

Hello @wayne-walker! Apologies, are you still experiencing the issue? I would highly suggest opening a case HERE, and our tech support will investigate it further. Thank you for your patience in this matter.

1 Answer

carolina-painting answered on Jan 21, 2024 at 5:23am

Has this been fixed? Same issue for me and its a big enough issue for me to change providers.

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