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Maddie McPhillips avatar image
Maddie McPhillips asked Ingrid Sells answered

Unable to Submit Support Case

I have been continuously receiving errors when trying to submit a developer support case. The error says 'unavailable at this time, if the issue persists contact support' -- I tried clearing cache/cookies and submitting via an incognito window. Neither option worked. We need assistance ASAP and are unable to even start a ticket.

graduationweb case
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3 Answers

Phong Vu avatar image
Phong Vu answered

I just login and open the create support ticket and it works well. I really don't know what happened from your side.

1705075808758.png


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Maddie McPhillips avatar image
Maddie McPhillips answered

This is the issue we are facing anytime we try to submit a case.ringcentral-dev-issue.png


ringcentral-dev-issue.png (47.3 KiB)
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Ingrid Sells avatar image
Ingrid Sells answered

same for me

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

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