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Home » Developers
Mark a voicemail as read
Tags: phone
Jul 16, 2015 at 6:30pm   •   4 replies  •  0 likes
brandon-padula

How might we mark a voicemail as read (or any type of message for that matter)?


Currently, the light still blinks on my desk phone until I either read it on an app, online, or delete the message.

4 Answers
answered on Jul 17, 2015 at 7:32am  
That did the trick! Thanks Ilya!

 1
answered on Jul 17, 2015 at 6:42am  
Brandon,
Please check that your Content-Type header equals to "application/json". If equals, please specify full request you are sending to server.

 1
answered on Jul 17, 2015 at 5:51am  
Thanks for that! I tried updating the message, but got this error:

{ "message" : "Internal Server Error. Consult RC Support.", "eventId" : "eaae36c7-8d7e-410a-97d2-1e8349266a6f" }

Any idea what might be wrong?

 0
answered on Jul 16, 2015 at 9:48pm  
To update a voicemail or other message's "readStatus" property, use the Update Message API for the messageIds desired.

This API is documented in the Developer Guide API Reference here:

https://developers.ringcentral.com/api-docs/latest/index.html#!#RefUpdateMessage.html

You can also try this out on the Sandbox Environment using the API Explorer below (don't forget to authorize):

http://ringcentral.github.io/api-explorer/#!/Messaging/v1_0_account__accountId__extension__extension...

 1



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