The Send SMS API allows you to send SMS from the RC number that you have logged in as. Here are the typical scenarios for from and to numbers.
"From Numbers
Case 1: Main Extension number
When you are logged in as the Main Extension Number ( Ext 101 ) the message would be sent from Ext 101 to the to number
Case 2: Other Extensions
When you have an extension with both a Digital Line and a Direct number and you are logged in using either of them. A message would be sent from the number that you use as the From number ( digital / direct )
To Numbers
The To numbers could be either:
- PSTN
- RC Number ( Main Number / Extension / )
Text Message size restrictions:
We support up to 1000 characters for the text message.
Short Codes:
Currently we do not support Short Codes for the extension numbers.
Based on Chris's question "Can we receive messages and, if so, how can we receive messages via the API? "
Yes, the sms content can be captured with the API /restapi/v1.0/account/~/extension/~/message-store/<message id>/content/<attachment id>
All you need to do is to provide the exact message id and the attachment id related to the message
https://developer.ringcentral.com/support.html
Not seeing a clear cut way to do that without having all of my sales people having to go through an oauth workflow to give permission?
Can we receive messages and, if so, how can we receive messages via the API? For example, we would like to receive texts in and have our software pick those up. Maybe via a web hook or something similar? Any information is appreciated.
A new Community is coming to RingCentral!
Posts are currently read-only as we transition into our new platform.We thank you for your patience
during this downtime.
Try Workflow Builder
Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!Try RingCentral Workflow Builder