call to /restapi/v1.0/account/~/extension/~ returns extensionNumber 0
Tags: rest api
Dec 3, 2015 at 2:20pm • 6 replies • 0 likes
jason-eriksen
When calling: /restapi/v1.0/account/~/extension/~ for a particular user account, I get back a response which has an extensionNumber value of '0'
Since 0 is not a valid extension number, what would cause this condition?
The user is the admin user for this account, and this happens if the user logs in with an extension or leaves the extension field blank.
6 Answers
Jason, "0" is default extension for Primary account administrator. With some RingCentral Service Plans it even can happen today. For most accounts extension is created with "101" number. If you want me to investigate this particular case please provide customer phone number which was used as a username.
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