Can I get help resetting my sandbox password?
Tags: sandbox
Jul 27, 2015 at 7:12pm • 7 replies • 0 likes
food-dudes
I cannot log into my sandbox account and when I reset the password I do not get an email at the email it says it sent to. I do not have a spam box, please reset my password
7 Answers
Jonathan, are you trying to login to the Sandbox version of the online account portal? https://service.devtest.ringcentral.com (note the "devtest." which is added to the normal online account portal URI to switch to the Sandbox version)
If you login to the Developer Portal (https://developers.ringcentral.com) -> My Account -> Sandbox Accounts you can get the appropriate Main Company number you will use to authenticate into the Sandbox version of the online account portal (see URI above).
If that doesn't work, and you still don't receive the email for password change, let me know.
If you login to the Developer Portal (https://developers.ringcentral.com) -> My Account -> Sandbox Accounts you can get the appropriate Main Company number you will use to authenticate into the Sandbox version of the online account portal (see URI above).
If that doesn't work, and you still don't receive the email for password change, let me know.
0
Hi Jonathan,
As long as you have the correct email in the service web ( https://service.devtest.ringcentral.com ) you should be able to receive an email for the Password Reset.
If you are not receiving any email, you could create a case in here :
https://developer.ringcentral.com/support.html
We could go ahead and take a look at the account details.
As long as you have the correct email in the service web ( https://service.devtest.ringcentral.com ) you should be able to receive an email for the Password Reset.
If you are not receiving any email, you could create a case in here :
https://developer.ringcentral.com/support.html
We could go ahead and take a look at the account details.
0
Hi Food Dudes, are you using sandbox account and your new password to log in the sandbox environment? https://service.devtest.ringcentral.com.
0
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