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Salesforce integration support out of date

Tags: integrations

Jun 21, 2016 at 9:42am • 1 replies • 0 likes

james-kirk

RC support docs show its supports an native integration with Salesforce.com. Client subscribed on that basis. Only to find out that the integration and related support is not compatible with the newer version of Salesforce, which came out over a year ago, called Lightning. This seems like a big selling point. Is there a timetable to make the integration compatible with the current version of Salesforce?

1 Answer

jitender-kumar answered on Jun 21, 2016 at 5:08pm

Hello James, Salesforce has not officially made the OpenCTI available for developers. Based on what we have heard it won't be too long. We can assure you Ringcentral will be one of the first CTI integration providers to offer Salesforce Lighting support

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