Question

Controlling the number of fax retries using API

8 years ago
November 18, 2016
2 replies
2193 views

one
New Participant

Is it possible to control the number of retries when faxing using API?

Is it possible to control the amount of time between retries?

We are posting the jobs using: /restapi/v1.0/account/~/extension/~/message-store/

anton-nikitin
Employee
8 years ago
November 18, 2016

Unfortunately not. This logic is the same for all accounts and cannot be configured by any means.

Anonymous
8 years ago
November 21, 2016

If you are interested in increasing the number of retries, you can use our API to resend faxes. The same API call can also forward faxes.

You can see more information in our documentation here:

http://ringcentral-api-docs.readthedocs.io/en/latest/messages_faxes/#forwarding-and-resending-faxes

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