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OAU-233 error code

Tags: oauth

Nov 30, 2016 at 10:25am • 1 replies • 0 likes

We cannot find an explanation to the error code our clients are getting when trying to authorize our production app. Instead of the "code" with token we keep receiving the following message: Array ( [error] => invalid_request [error_description] => OAU-233:The client doesn't support user's brand ) What steps should we take to resolve the issue?

1 Answer

anton-nikitin answered on Nov 30, 2016 at 11:19am

By default, your app is only authorized to work with user accounts from RingCentral brand. Please open a support case and indicate your app id and brands you would like to enable for your app.

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