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Cisco SPA514G - Red light on phone with all messages/faxes deleted

Tags: hardware, message

Mar 26, 2015 at 7:52pm • 3 replies • 0 likes

snak

The red message light is on with no messages or faxes to delete. How do I restore system to normal?

3 Answers

kurt-triffet answered on Oct 7, 2020 at 8:10am

5 years later, and now having the same problem with the nagging red light. The latest RC app is now so bloated with features I don't want and will never use, it's not easy to see what is triggering this. No calls, faxes or messages that I can see.
Is there an easy to way to purge and reset for this issue?

mike answered on Mar 27, 2015 at 5:40am

Is the light by any chance blinking? If so DND is probably turned on.

snak answered on Mar 27, 2015 at 7:38am

Hi Mike,
No, light is solid - as if I had an undeleted fax or message.

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