Our untouched application started to receive "503 Service Unavailable" errors - where can I ask for help?
Tags: error
Jan 12, 2017 at 8:01am • 8 replies • 0 likes
dominick-bernal
Our application, which hasn't changed, started receiving "503 Service Unavailable" errors this morning.
There doesn't seem to be any avenue for direct support when these outages occur. Is there a number I can call or help desk I can submit tickets to?
8 Answers
For additional information on this issue, please see: https://devcommunity.ringcentral.com/ringcentraldev/topics/api-outage-post-mortem-january-2017
0
I have acknowledged that I am seeing this same issue in Production for all non-oauth endpoints (but not seeing this in my Sandbox Account). I've escalated this to our engineering team for immediate investigation.
Could those reporting or commenting please reply if they are seeing this only on non-oauth endpoints in production (or if you're seeing this in the sandbox as well) please?
Thanks,
Benjamin
Could those reporting or commenting please reply if they are seeing this only on non-oauth endpoints in production (or if you're seeing this in the sandbox as well) please?
Thanks,
Benjamin
0
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