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Home » Developers
Sandbox analytics not updating
Tags: developer sandbox
Mar 14, 2017 at 9:05am   •   4 replies  •  0 likes
brian-engert

I've been developing my first app using the RC api and it seems like the usage stats stopped updating around 3am utc on the 13th. I've made many requests since then but they are not reflected in analytics or status and review.


4 Answers
answered on Mar 14, 2017 at 3:14pm  
It's fixed for me.  thank you for looking into it Benjamin.

The requests I made to the sandbox in the last hour show.

 1
answered on Mar 14, 2017 at 2:51pm  
This should be resolved now (moving forward).

Could you please resume your tests and report if you are seeing data as expected as it is aggregated at the top of the hour (from the previous hour's actions)?

Thanks

 0
answered on Mar 14, 2017 at 12:27pm  
Thank you Benjamin for looking into it.

- Brian

 0
answered on Mar 14, 2017 at 9:53am  
I will execute some tests myself and ask our Developer Relations Engineers to check the data to see if there is an issue, and I will report any findings here.

 0



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