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AgileCRM Integration Connection Failure
Tags: integrations
Jul 24, 2017 at 2:30pm   •   6 replies  •  0 likes
david-mcelveen

The AgileCRM integration is timing out and disconnecting after a short period. We have to go in and reconnect repeatedly throughout the day.

6 Answers
answered on Aug 9, 2017 at 11:31pm  
Hi David,

With AgileCRM latest improvements timeout will not happen and other customers also confirmed the same.

Do confirm the same.

 0
answered on Aug 1, 2017 at 7:04am  
Hi David,

Could you try deleting the integration and configure it again. AgileCRM has recently made some enhancements. Please let us know the results.

 0
answered on Jul 31, 2017 at 7:23am  
Any update on this?


 0
answered on Jul 25, 2017 at 10:45am  
Perfect ! Thanks for letting us know. 

 0
answered on Jul 25, 2017 at 5:37am  
I actually reached out to them first and spoke to their IT team. I was told that AgileCRM only passes contact information over to RingCentral, and RingCentral is in control over the connectivity of the integration.

 0
answered on Jul 24, 2017 at 4:13pm  
Hi David,

Since AgileCRM is a Public App enlisted on our App GalleryYou should technically be reaching out to their Support Team to report any technical issues with this integration. 

However, I could assist you if you can provide more details as to what exactly the issue is about and I can involve the folks from AgileCRM to assist you in tandem with us.

 0



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